Training, Consulting, and Support

We'll take the time to understand your business, your needs, and your goals.

Get the most from your ShopVue implementation with Casco Development’s comprehensive services and support.

We have over 25 years of experience helping customers use technology to solve complicated business problems. Whether you want to make sure ShopVue meets your specific needs, implement your software quickly with minimal disruptions, or support your in-house IT resources, we can help.

Implementation Services

When you select a ShopVue solution, we work to get you up and running quickly---often in as little as two weeks. Every new ShopVue solution includes a block of professional services to ensure your implementation is efficient and seamless. We’ll help you plan your ShopVue implementation, build your ideal solution, test and certify interfaces to your existing ERP and payroll providers, and deploy ShopVue at your facilities.

Solution Customization

ShopVue’s out-of-box functionality is highly configurable with minimal need for professional services. Still there are times when you may want a solution built especially for your needs. In those cases, Casco engineers can customize ShopVue to solve your specific business challenges. Whether you need third party integration, special reports, or unique functionality, we can help.

Training

Get your team ready for ShopVue. We provide tailored role-based training plans to ensure your employees know how to get the most out of your ShopVue solution. Enjoy one-on-one coaching at your location or bring your team to our classroom in downtown Portland, Maine and enjoy fresh lobster while you train!

Support

Protect your ShopVue solution and keep your business technology on the cutting edge with comprehensive technical and customer support services. Casco support plans give you access to professionals with decades of ShopVue experience to keep your applications running smoothly. You’ll also enjoy complimentary ShopVue upgrade support for as long as you are a plan subscriber.