| sales order |
An order to deliver product to a customer. Sales orders are loosely connected to manufacturing orders (MO) in that one sales order might create several MOs, or one MO could fulfill several sales orders.
Example: We have a sales order to deliver 500 bicycles to Walmart.
See also manufacturing order. |
| salvage |
The recovery of material that had already been judged as scrap and removed from its original manufacturing order. Salvage affects inventory as though "free raw material appeared out of nowhere". |
| schedule exception |
A one-time plan to work at any time other than normally scheduled hours. This includes overtime days, days off, short days, or work on weekends.
Example: Ted Curtis usually works 7:00 a.m. to 3:00 p.m., but on Thursday he plans to work 7:00 a.m. to 7:30 p.m. |
| schedule pattern |
A description of the days and times that an employee works. By describing a pattern, it is possible to predict the employee's attendance at any date in the future. Most schedule patterns describe a one or two week span of time.
Example: Ted Curtis always works first shift Monday-Friday; Joe Gonzales alternates working first shift for a week followed by second shift for a week.
See also normal schedule. |
| scheduled available |
The amount of time that a machine could theoretically be running under normal circumstances. Also, the starting point for an OEE computation.
Example: Machine M211 is available first and second shift only (16:00 hours per day). OEE is based only on how much of that 16:00 is used (not on the total 24:00 hours in a day). |
| scheduled idle |
A machine status where the machine is not in a setup or run, and is not scheduled available.
Example A: Machine M211 is scheduled unavailable from 11:00 p.m. to 7:00 a.m.
Order 103 runs on the machine from 10:00 to 11:30 p.m. After that the machine status goes to Scheduled Idle until 7:00 a.m.
Example B: Machine M211 is scheduled unavailable from 11:00 p.m. to 7:00 a.m.
The machine is placed on downtime at 10:00 p.m. which is terminated at 9:00 a.m. the next day. However, the eight hours from 11:00 p.m. to 7:00 a.m. are classified as Scheduled Idle rather than Down.
See also Waiting for Work. |
| scrap |
Material or pieces judged unusable and discarded.
See also component scrap, process scrap, scrap reason.
Codes used to identify why material was deemed unusable and discarded.
Examples: Defective weld, material too thin. |
| self service |
The process of using the ShopVue Console to conduct transactions by oneself rather than involving a second party such as a supervisor or payroll manager.
Example: Ted Curtis electronically requests vacation for July 5, 2010. Ted’s supervisor approves Ted’s request electronically and ShopVue saves the exchange for audit purposes. |
| semi-finished goods |
Product that has had value added but is not ready for sale. A manufacturing order may produce semi-finished goods which are later treated as the component for a different manufacturing order.
Example: A roll of paper is printed with flowers and moved to warehouse. Later it will be cut and made into flowered napkins. |
| sequence validation |
A ShopVue software feature that prevents operators from reporting production against one step of a routing until they have reported yield at the previous step.
Example:
Operation 30 = Rough Grinding
Operation 40 = Polishing
Sequence validation prevents an operator from starting operation 40 until yield has been reported at operation 30. |
| Setup |
Activity done in preparation for running an operation.
Example:
Operator starts setup for operation 30. He loads the inks, threads the paper through the press, and verifies that the colors line up.
As setup time is a significant part of overall manufacturing cost, companies can reduce setup time by running product in larger lots and by sequencing work so that orders for similar product are run consecutively.
See also Run. |
| setup hours |
The amount of time spent on setup activity.
Example: Two operators collaborate to set up a machine from 7:00 to 9:00 a.m. Each operator gets two labor setup hours (four total). Machine gets two machine setup hours.
See also run hours, labor setup hours, machine setup hours. |
| setup type |
A classification of the type of activity done during the setup. Depending on the job just completed and the job about to be done, different setup types may be required and the effort might vary enormously.
Example: Setup A involves cleaning the machine and loading new material, Setup B involves also changing the programming and Setup C also requires installing a set of cutting heads specialized to the next job.
See also minor setup. |
| shared efficiency |
A method of computing efficiency in which the time of several operators is combined, typically because of long running times or a situation where reporting yield partway through the run is inconvenient.
Example: Ted ran nine hours and did not report any yield. Jose ran two hours and completed the operation. The shared efficiency is computed on both Ted and Jose’s yield in their 11 hours of combined work. |
| shift |
A high level classification of times of day, without regard to small variations.
Example: The company’s day shift includes operators who work 7:00 a.m. to 3:30 p.m. and also those who work 8:00 a.m. to 4:30 p.m. |
| shift premium |
A method of pay in which the employee receives either a percentage or dollar-amount pay increase for working on a particular shift.
Example: The company pays a $0.25 shift premium for work on an evening shift. |
| shift set |
A collection of shifts which describe how the day is divided up. Often different divisions of the work force recognize different shift sets.
Example: Fabrication department has three shifts: 7:00 a.m. to 3:30 p.m., 3:00 to 11:30 p.m. and 11:00 p.m. to 7:30 a.m. The maintenance department has two shifts: 6:00 a.m. to 6:00 p.m. and 6:00 p.m. to 6:00 a.m. |
| shift split |
The practice of automatically reclassifying part of an operator's day based on the time or duration worked.
Example: Ted Curtis works 7:00 a.m. to 6:00 p.m. The time after 3:30 p.m. is classified as second shift and paid a premium.
See also shift premium. |
| shop activity |
Transaction records within ShopVue that describe what operators were doing while at work.
Examples: Setup, Run, Indirect. |
| shop floor control |
A system for using data from the shop floor to maintain and communicate status information on manufacturing orders and on work centers. The primary functions of shop floor control are (1) assigning priority for each shop order; (2) maintaining work-in-process quantity information; (3) conveying shop order status information to the office; (4) providing actual output data for capacity control purposes; (5) providing quantity by location by shop order for work-in-process inventory and accounting purposes; and (6) providing measurement of efficiency, utilization, and productivity of the workforce machines. |
| shop floor execution (SFX) |
A class of software that extends enterprise resource planning (ERP) systems on the shop floor to provide data collection, real-time efficiency feedback, paperless order dispatch, work-in-process tracking, and short-term factory scheduling. |
| shop order | |
| ShopVue |
A software system that combines three common shop floor applications: labor management, machine tracking, and paperless order dispatch into one shop floor execution (SFX) solution. |
| sign in/sign out | |
| site |
With respect to a company with multiple physical locations, one of the company’s unique physical addresses. |
| slush time |
Time that an operator was on a team, but there is no recorded activity (setup, run, or pause) at the workpoint for that team; an unexplained labor cost.
Example: Ted Curtis is a team member at machine M211. Order 101 runs at M211 from 7:00 to 9:00 a.m. and order 201 runs from 9:15 to 11:00 a.m. The time from 9:00 to 9:15 a.m. is slush time for Ted Curtis. |
| staffing |
Identifying the workpoint at which operators are expected to work, from the point of view of the workpoint.
Example: Machine M211 will be staffed by Ted Curtis today and Joe Gonzales tonight.
See also stationing. |
| standard |
An established speed at which work is expected to be done. Typically operations have both a labor standard and a machine standard.
Example: Order #123, operation 10, has a machine standard of five pieces per hour. However, because the machine does not require 100% of an operator's attention, operators typically operate two machines; and thus the labor standard is 10/hour. |
| standard operation |
A work process that is expected to be consistent when applied to different orders and different part numbers.
Example: Punching zinc parts less than five centimeters is a standard operation. |
| standard process | |
| Start job/Finish job |
Operator interactions to create and close a direct or indirect labor interval. Start/Finish are used consistently to avoid the confusion of other vocabulary such as begin, end, commence, initiate, terminate, etc.
Sometimes referred to as sign onto job, off job, clock onto job, onto job. |
| stationing |
A process used to associate an operator with one or more workpoints. ShopVue allows the operator to self-station (i.e., choose her own workpoint[s]) or be stationed by her supervisor and then see this in the Console.
Example: Mary Ann Pratt is stationed at machines M211 and M213 today. When she signs on to Console, she immediately sees the dispatches for those two machines. |
| step |
The lowest level task in a routing.
See also operation. |
| Supervisor |
An employee with elevated authority and responsibility. Supervisors typically tell operators which jobs to do, and review their attendance and production data.
See also Operator. |
| takt time |
A calculation used for setting the pace of production to match the rate of customer demand.
Example: To meet demand, the factory must emit one new car for every 45.3 minutes of labor. |
| task |
A classification of part of the work required to complete a project. Breaking the project into tasks helps with estimating the time required and classifying the labor costs billed to the project.
Example: In the project to design a new rotor, one task is to compare the costs of several candidate materials. |
| teams |
A ShopVue feature allowing one or more operators to temporarily associate themselves with a workpoint and accrue labor time against the job(s) running at that workpoint. A major benefit of teams is that once operators have joined the team, just one operator needs to record start and stop run and ShopVue will allocate labor time to all team members appropriately.
Example: Order 101 starts at M211 at 7:00 a.m. with two operators working on it. Both operators leave at 8:00 a.m. Three other operators join M211 from 9:00 to 9:15 a.m. ShopVue computes 2:45 of labor time. |
| teardown |
An activity that is required to return the work center to its previous condition after running an operation.
Example: After completing Step 30, Ted Curtis must teardown the machine by removing the tooling. |
| thin client |
A computer with minimal CPU power and no local storage which works by displaying a screen that is generated at a more powerful server computer.
Example: The Casco GT3 touch screen terminal is a thin client. |
| Time & Attendance |
A ShopVue software module that tracks when employees punch in and out, computes hourly types for the period (e.g., regular and overtime) and manages absences. |
| time in/time out |
The action of recording one's entry to and departure from the premises. Time-in and time-out punches determine pay.
Sometimes referred to as: punch in, punch out, clock in, clock out. |
| Time/Activity Card |
A ShopVue software add-on which allows trusted employees to enter their shop activity by hand instead of punching a clock.
Example: After work, employee uses Time/Activity Card to record "I worked on Project #100 for three hours and Project #200 for 5.25 hours". Software computes 8.25 hours attendance for payroll purpose. |
| Timecard | |
| timeout |
A situation in which software reverts to an idle state or terminates a process due to no input for a selected amount of time.
Example: Ted Curtis signs onto ShopVue and then does not do a transaction for five minutes. Shopvue times out and will require Ted to authenticate again before doing a transaction. |
| timepoint |
A single time of day in a list of times computed by software in the process of apportioning time and classifying status through the day.
Example: Ted Curtis times in at 7:00 a.m., Runs a job from 7:05 to 10:00 a.m. and Runs another job from 8:15 to 9:30 a.m. He is on break from 9:00 to 9:10 a.m. In this scenario, there are seven timepoints in all: 7:00, 7:05, 8:15, 9:00, 9:10, 9:30 and 10:00 a.m. |
| timeslice |
With respect to how ShopVue apportions time and classifies status, the duration from one timepoint to the next.
Example: See the example for timepoint. The interval from 8:15 to 9:00 a.m. during which two jobs were active is a 45-minute timeslice. |
| transaction |
A data structure describing a distinct action in the real world such as an interval of time worked on a manufacturing order.
Example: A job running between 7:05 and 10:00 a.m. with a yield of three pieces is one transaction. |
| unplanned downtime |
Downtime for reasons other than scheduling issues, routine scheduled stops and maintenance. Referred to as "bad downtime", unplanned downtime reduces the Availability statistic for OEE calculations. Ideally, unplanned downtime would be zero.
Example: Machine is halted for four hours due to broken shaft and accumulates four hours of unplanned downtime.
See also downtime, planned downtime, OEE. |
| unstaffed |
A situation in which there are no personnel allocated to the machine. Some machines halt when unstaffed (i.e., they need to have an attendant in order to run). For example, a machine would halt because its operators have moved to other areas or are at lunch.
Example: Machine M211 is unstaffed and therefore not running. |